Lead Front Desk Receptionist

Sun Den Sejahtera ยท ๐Ÿ“ Gunung Kidul, DI Yogyakarta ยท Diposting 2026-10-10
FULL_TIMEโญ TERVERIFIKASI
Rp 18.000.000 โ€“ Rp 28.000.000 per month
Sun Den Sejahtera is seeking a highly skilled and professional Lead Front Desk Receptionist to join our team. In this role, you will be responsible for providing excellent customer service and managing the front desk operations. The ideal candidate will have a strong background in hospitality and a proven track record of delivering exceptional service. This is a full-time position located in Gunung Kidul, DI Yogyakarta, offering a competitive salary package.

๐Ÿ“‹ Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and welcoming atmosphere.,Handle and resolve guest inquiries and complaints professionally and efficiently.,Manage front desk operations, including check-in and check-out procedures.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth guest experiences.,Maintain accurate and up-to-date guest records and reservations.,Perform night audits to ensure financial accuracy and security.,Train and mentor junior receptionists to maintain high service standards.,Ensure compliance with hotel policies and procedures.

๐ŸŽ“ Kualifikasi & Syarat

Bachelor's degree in Hospitality, Tourism, or a related field.,Minimum of 3 years of experience in front desk receptionist roles, with at least 1 year in a leadership position.,Strong knowledge of hotel operations and industry standards.,Excellent communication and interpersonal skills.,Proficiency in English and Bahasa Indonesia.,Familiarity with hotel management systems and software.,Ability to work well under pressure and manage multiple tasks simultaneously.,Valid SIM card and driver's license.

๐Ÿ› ๏ธ Keahlian

Customer serviceProblem-solvingMultitaskingTeam leadershipAttention to detailTime management
Siap Melamar?
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