(Remote) Front Desk Receptionist

Sky Smart Group · 📍 Manado · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 11.000.000 per month
Sky Smart Group is looking for a dedicated and professional Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction and comfort during their stay. This is a remote position, allowing you to work from the comfort of your home while contributing to the success of our hotel.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and welcoming atmosphere.,Handle guest inquiries, reservations, and check-ins/check-outs efficiently and accurately.,Maintain accurate records of guest information, including room assignments, special requests, and billing details.,Coordinate with housekeeping, dining, and other departments to ensure smooth operations and guest satisfaction.,Assist in resolving guest complaints and concerns, ensuring timely and appropriate resolutions.,Monitor and maintain the cleanliness and presentation of the reception area.,Stay updated on hotel policies, procedures, and guest services to provide accurate information.

🎓 Kualifikasi & Syarat

High school diploma or equivalent experience.,Minimum 1-2 years of experience in front desk receptionist or similar roles in the hospitality industry.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English and local language (preferred).,Familiarity with hotel management systems and software.,Ability to work well under pressure and meet tight deadlines.,Enthusiastic, friendly, and customer-service oriented.

🛠️ Keahlian

CommunicationCustomer ServiceOrganizationProblem-SolvingTime ManagementTeamworkAttention to Detail
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