Agent Claim - Staff

Private Advertiser is seeking a dedicated Agent Claim to join our dynamic team in Jakarta Raya. As a key member of our claims department, you'll be responsible for efficiently processing insurance claims initiated through our Call Center and E-care platforms. This role requires meticulous investigation and attention to detail to ensure accurate and timely resolution of claims. You'll be working with our team of experts to provide excellent customer service and maintain the integrity of our claims process.

With a focus on customer satisfaction and operational efficiency, Private Advertiser offers a rewarding career opportunity in the insurance industry. Located in Kebayoran Lama, Jakarta Raya, our office provides a supportive and collaborative environment for professional growth. Join us and be part of a team that values your expertise and commitment to excellence.

📋 Tanggung Jawab Pekerjaan

• Process insurance claims from Call Center and E-care platforms using our proprietary software.
• Verify and validate claim information to ensure accuracy and completeness.
• Investigate and assess claims to determine eligibility and payout amounts.
• Collaborate with internal teams and external stakeholders to resolve complex claims.
• Maintain accurate and up-to-date records of all claims processed.
• Provide excellent customer service to policyholders throughout the claims process.
• Stay informed about industry regulations and best practices to ensure compliance.
• Contribute to the continuous improvement of our claims department processes.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in insurance claims processing or a related field.
• Proficient in using our proprietary claims processing software.
• Strong attention to detail and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Knowledge of insurance regulations and industry standards.
• Bachelor's degree in Business Administration, Insurance, or a related field.
• Certification in claims processing or a related field is a plus.

🛠️ Keahlian

Lowongan Terkait